FAQs

What are your day trade margins?
Day trade margins for stock index futures are $500 per contract. Micro stock index futures are $50 per contract. For a full schedule of day trade margins click here.

What is the minimum to open and account?
Initial capitalization is $3,000. For micros the minimum is $1,000.

What type of accounts do you offer?
Account types include: Individual, Joint, LLC, Corporate, Partnership and Trust Accounts. Start an online application here.

How long does it take to open an account?
Account applications are typically processed quickly. An account representative usually will contact you within 24 hours.

How much do you charge for data?
Monthly data fees for CME Group products range from $1 per exchange (with a max of $4) for top of book data to $11 per exchange (with a max of $33) for 10 tics deep data. Click here to see the fee schedule.

The Eurex Exchange is €21 per month.

How do I get a copy of my form 1099-B?
A 1099-B is generated by Transact Futures in January for the preceding calendar years trading activity. Simply log into the client portal and you can download your past 1099-B forms for your tax reporting records.

Click here to Log into the Customer Portal.

Do you offer Server Side OCOs?
Yes.

How much do you charge for the ATPro™ trading platform?
Zero - $0.

How much do you charge for the ATPro™ Charts?
Charts are $12 per month. However this fee is waived if you trade 10 round turns or more over a period of 30 days.

Can I use the ATPro™ trading platform and charts from a cell phone?
Yes. The ATPro™ web-based trading platform can be accessed from any supported device including iPhones, androids, iPads, Macs and more.

Do I have access to a trade desk?
Yes. The trade desk is available during the 23 hour trading session. There is no fee for contacting the trade desk.

How do I get my daily statements?
All customers can login to a secure Customer Portal where daily statements are published. Tax documents and account settings are also accessible through the Customer Portal. Click here to login.

How can I change my daily limits?
Send an email to [email protected] or call 312.431.1901 for risk limits and contract size adjustments. Support typically responds in a matter of minutes.

When will I received my login information for my demo account?
Real-time practice (aka demo or simulated) account Username and Password credentials are generated automatically once you submit the online form request. Your UN and PW are immediately sent to the email address that you entered into the online form.

Emails are sent from the infinityfutures.com domain. Please make sure you "white label" the domain infinityfutures.com within your email settings.

Please check your Spam/Junk folders.

Also, it is easy to "fat finger" an email address. Feel free to go back to the online form and resubmit your request.

If you are still having trouble please reach out direct​ly to us via email, phone or online chat.